Privacy Policy

Privacy Policy

Last Updated: August 14, 2026

At Tansharks ("Tansharks," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, browse our products, place an order, or otherwise interact with our services.

Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

We may collect information from you in the following ways.

1.1 Information You Provide to Us

When you place an order, create an account, subscribe to our emails, contact us, or otherwise interact with our website, you may provide information such as:

Name
Email address
Shipping and billing address
Phone number
Order information, including products purchased, quantities, specifications, and order history
Information you provide when contacting our customer service team
Any other information you voluntarily provide to us

We use this information primarily to process your orders, provide customer support, communicate with you, and provide the services you request.

1.2 Information Collected Automatically

When you visit or use our website, certain information may be collected automatically through cookies and similar technologies, including:

IP address
Approximate location
Browser type and version
Operating system and device information
Pages viewed and browsing activity
Time spent on our website
Referring website or URL
Information about how you interact with our website

This information may be used to understand how visitors use our website, improve website performance, analyze traffic, maintain security, and improve the overall shopping experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

Order Processing and Fulfillment

To process payments, fulfill orders, arrange shipping, send order confirmations, provide delivery updates, and manage returns or exchanges.

Customer Service

To respond to questions, requests, complaints, and other communications, and to provide after-sales support.

Website Improvement

To analyze website usage and improve our website, product presentation, navigation, functionality, and overall user experience.

Marketing and Communications

Where permitted by applicable law, we may use your information to send promotional emails, product updates, or other marketing communications. You may unsubscribe from marketing communications at any time by following the instructions included in the relevant message.

Security and Fraud Prevention

To detect, prevent, and investigate fraudulent activity, unauthorized access, security incidents, and other potentially harmful or unlawful activities.

Legal and Regulatory Compliance

To comply with applicable laws, regulations, legal processes, court orders, or valid requests from government authorities.

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing any notice or obtaining consent where required by applicable law.

3. How We Store and Protect Your Information

3.1 Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal, accounting, or regulatory requirements.

When personal information is no longer required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.

3.2 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

These measures may include:

Encrypted data transmission where appropriate
Access controls and authorization procedures
Security monitoring and system reviews
Reasonable safeguards for service providers handling personal information on our behalf

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

4. How We Share Your Information

We do not sell or rent your personal information for monetary consideration.

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services, including:

Shipping and Logistics Providers

We may provide information such as your name, shipping address, and phone number to shipping carriers and logistics providers so that your order can be delivered.

Payment Service Providers

Payments are processed through third-party payment providers. Your payment information may be transmitted directly to the applicable payment processor.

Tansharks does not store complete credit or debit card numbers unless otherwise expressly stated.

Technology and Service Providers

We may share information with service providers that assist us with website hosting, analytics, customer service, email delivery, fraud prevention, and other business operations.

Legal Requirements

We may disclose information when required or permitted by applicable law, court order, legal process, or government request.

Business Transfers

If Tansharks is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Third-party service providers that process information on our behalf are expected to use the information only as necessary to provide their services and in accordance with applicable contractual and legal requirements.

5. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, maintain shopping cart functionality, understand website traffic, improve website performance, and, where applicable, support marketing and advertising activities.

Cookies may be placed by us or by third-party service providers that provide analytics, advertising, payment, or other website-related services.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping cart, login, or checkout features.

Where required by applicable law, we will provide additional choices or consent mechanisms for certain cookies and tracking technologies.

6. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including:

Right to Access — You may request information about the personal information we hold about you.
Right to Correct — You may request correction of inaccurate or incomplete personal information.
Right to Delete — You may request deletion of your personal information, subject to applicable legal exceptions.
Right to Restrict Processing — In certain circumstances, you may request that we restrict the processing of your personal information.
Right to Object — In certain circumstances, you may object to certain processing of your personal information, including certain forms of direct marketing.
Right to Data Portability — Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent — Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
Right to Opt Out — Where applicable, you may have the right to opt out of the sale or sharing of personal information or certain targeted advertising activities.

To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests, as permitted or required by applicable law.

7. Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 without the required parental consent.

If you believe that a child under 13 has provided personal information to us, please contact us. We will take reasonable steps to review the situation and delete the information where required by applicable law.

8. International Data Transfers

Because we operate an international e-commerce business, your personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures to protect personal information transferred across borders and provide legally required safeguards.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently and may have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We recommend reviewing the privacy policies of third parties before providing them with your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws and regulations.

When we make changes, we will update the Last Updated date at the top of this page.

If we make material changes, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Email: customer@tansharks.com

We will review and respond to privacy-related requests within the timeframe required by applicable law.

Thank you for trusting Tansharks with your information.